The Covid vaccination programme is taking place at our designated site, St Colunmba's Church, Manchester Road, Crosspool. We are vaccinating people in line with national guidance - see this link for more information. You will be contacted via a telephone call or text message to make an appointment at the appropriate time. If you are a frontline health or social care worker, at this present time we are asking you to contact your employer or the organisation that you work for to be vaccinated. Please do not contact us to make enquiries at this busy time as we will be communicating regularly via our website and text messages as the information filters through to us. Given our limited workforce, rules of self-isolation and Covid related absences, this is likely to cause some disruption to our core work. With this in mind, it has been agreed nationally to prioritise vaccination rollout and you may find that your routine queries may take longer than usual and appointment waiting times may also be longer than anticipated. Thank you for your support.
If you have received a letter from the national booking system about a vaccination appointment at Sheffield Arena and have any questions about this, please contact the number on the letter. The practice does not have any information on the centres and is not able to book appointments for patients at these venues.
If you would prefer to have your appointment at our local service, you do not need to do anything – we will contact you as soon as an appointment is available.
For advice on infection control at home please see this link https://www.germdefence.org/index.html
Fraudulent messages regarding the covid vaccination
We are aware that some people are receiving suspicious calls and text messages offering the COVID-19 vaccination.
Coronavirus vaccines are only available on the NHS. You can be contacted by the NHS, your employer, or a GP surgery local to you, to receive your vaccine. Remember, the vaccine is free of charge. At no point will you be asked to pay.
- The NHS will never ask you for your bank account or card details.
- The NHS will never ask you for your PIN or banking password.
- The NHS will never arrive unannounced at your home to administer the vaccine.
- The NHS will never ask you to prove your identity by sending copies of personal documents such as your passport, driving licence, bills or pay slips.
If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, and particularly if you are worried that someone has or might come to your house, report it to the Police online or by calling 101.
Stay at home
It is vital those who are showing symptoms, however mild, must continue to self-isolate at home, as now, and that the household quarantine rules continue to apply.
Do not leave home if you or anyone in your household has symptoms.
Do not leave home if you or someone you live with has either:
- a high temperature
- a new, continuous cough
- loss or change to your sense of smell or taste
Most people with coronavirus will have at least one of these three symptoms.
Use the 111 online coronavirus service if you have any of:
- high temperature
- new, continuous cough
- loss or change to your sense of smell or taste
NHS 111 will tell you what to do and help you get a test if you need one.
Use the 119 online coronavirus test and trace service if you have any of:
- high temperature
- new, continuous cough
- loss or change to your sense of smell or taste
- Stay at home as much as possible
- Work from home if you can
- Limit contact with other people
- Keep your distance if you go out (2 metres apart where possible)
- Wash your hands regularly
- Do not leave home if you or anyone in your household has symptoms.
Cover your face
The Government advises people wear a face-covering in crowded places where social distancing isn’t always possible, for example on public transport or in shops.
Homemade cloth face-coverings can help reduce the risk of transmission in some circumstances.
The evidence suggests that wearing a face covering does not protect you, but it may protect others by stopping the spread of the virus if you have the virus but don’t have symptoms.
Please note, face-coverings should not be used by children under the age of two, or those who may find it difficult to manage them correctly, for example, primary age children unassisted, or those with respiratory conditions.
NHS is open for business
If you need medical help, the NHS is still here for you.
The practices is open and available for patients who need care.
If you need medical help from us, you can book a telephone assessment on-line or by phone on 01142 671280 to be assessed. Please don’t turn up at the GP surgery without an appointment. If the doctor needs to see you they will ask you to attend the Practice for a face to face appointment.
If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111 and they’ll direct you to the best place. A&E and the walk in centre are open for urgent and emergency health needs.
If it’s a serious or life-threatening emergency, call 999. If you are told to go to the hospital, you must go to the hospital.
This Sheffield website includes information about the services available and when to use them, as well as information on waiting times for each of the urgent and emergency services in Sheffield - https://sheffieldurgentcare.co.uk.
Please do not ask your GP for a fit note if you are off work because of coronavirus. Instead, you can get an isolation note to send to your employer as proof you need to stay at home. These can be obtained electronically by visiting https://111.nhs.uk/isolation-note/
If you need a fit note for something other than coronavirus, it must be signed by a doctor but you do not always need to see a GP in person to get one.
Please don’t turn up at the practice unless we have told you to. In the first instance, ring the practice to talk to someone.
"Fit note" is the informal name for a Statement of Fitness for Work. Find out more about when you need a fit note.
For the latest advice :
- Who is at higher risk of from coronavirus - https://www.nhs.uk/conditions/coronavirus-covid-19/people-at-higher-risk-from-coronavirus/whos-at-higher-risk-from-coronavirus/
- On people in shielded or extremely vulnerable groups https://www.gov.uk/government/publications/guidance-on-shielding-and-protecting-extremely-vulnerable-persons-from-covid-19
- Latest government advice on education - https://www.gov.uk/coronavirus/education-and-childcare
- Sheffield City Council page on coronavirus - Sheffield City Council
Are you feeling ill or do you know someone ill with symptoms of COVID-19?
We are a local volunteer group trying to improve Contact Tracing for Sheffield residents.
If you feel ill with Covid-19 symptoms (cough, fever, loss of taste or smell), we want to hear from you.
You should contact the NHS for a test, and eventually the NHS will ask who you have been in contact with
But the NHS service is slow and our project aims to isolate contacts several days earlier and through this, save lives.
We want to talk to you as soon as possible, even before you have the results of any test.
We are Sheffield based, backed by Heeley Trust and local GPs We offer daily support to both covid patients and their contacts through this difficult time.
We are not able to offer medical advice
For more information visit our website https://www.communitycontacttracers.com/
If you wish to help please email firstname.lastname@example.org Thank you!
Due to Covid-19 and the restrictions on access to the Practice we will be working differently this year. Please note that we are aware of who is eligible for a vaccination and we will contact you via letter or text message - you do not need to contact the surgery unless asked to do so. We will be operating an off-site flu clinic at Crookes Club - you will receive a letter or text if you should attend one of these sessions with details of the date and a time slot. Please bring the letter with you or we will not be able to vaccinate you. Please note that vaccinations will take place in a hall but this is the only way that we can provide a large number of vaccinations.
Why have your flu vaccination at your GP surgery
- We can check your medical record and make sure you get the most suitable vaccine.
- We ensure continuity of care for our patients and carers (we know you already).
- We offer a fast, efficient and friendly flu clinic service.
- We offer protection for those who may be forgetful by reducing the risk of duplicate vaccinations.
Children's Nasal Flu Vaccinations
The children's nasal flu vaccine is now also available. We will contact you to arrange a vaccination.
If you are housebound and unable to vist the surgery for a flu vaccination we will arrange for someone to visit you to administer the vaccination. Please note that housebound means a patient who is bed or chair bound either temporarily or permanently (not someone who does not have transport or access to transport).
50-64 year olds
This year the flu vaccination is being offered to 50-64 year olds. There are drop in clinics at Crookes Club, Mulehouse Road, on Jan 11th and Jan 25th from 08:30 to 12:30 for this age group and any other patients eligible that have not yet been vaccinated.
The Crookes Practice would like to invite you to join DoctorLink.
We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can:
- Access advice
- Book appointments online
- Request Repeat Prescriptions
- Request Fit/Sick Notes
Sign-up is simple and you can create an account here https://app.doctorlink.com/thecrookespractice/register
For all urgent appointments, we ask that you undertake a symptom assessment through DoctorLink.
The symptom assessment will ask you a number of questions to help to identify your problem.
The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.
If your outcome indicates that an appointment is required at your GP Practice, you simply click on the “book an appointment” button and book your appointment directly.
If no appointments are available, please call the Practice to arrange one.
The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment.
Norovirus / Winter vomiting bug
There is diarrhoea and vomiting circulating in the community therefore to avoid further spread patients with these symptoms are advised not go into the surgery. If you have symptoms of diarrhoea and vomiting please call the surgery or 111 for telephone advice.
We hope you find our website useful to find out more about the Practice, book an appointment, order a repeat prescription or get information on general health. We will update the site on a regular basis to keep the information as upto date for you as we can.
We aim to offer the residents of Crookes and the surrounding area the highest possible standards of healthcare.
The surgery has a large team of doctors and nurses who are all here to look after you and your family, we have an extended access service during evenings and weekends for practice patients and host a hub service in the evenings and at weekends for the patients of all Sheffield GP practices to be referred to during the hours regular gp surgeries are closed.
Routine appointments are held between 8.15 am and 6.00 pm, depending on the day. Morning appointments with the nurses are available from 07:30 to 08:15 Mon, Tues, Weds, & Friday.
You can book, change and cancel appointments, request repeat prescriptions and access test results on-line or via the NHS app.
Prescriptions can be sent directly to your nominated pharmacy so that you can go staright to the pharmacy to collect your medication.
Care Navigation involves ensuring that patients are signposted to the most appropriate source of care for their problem, for example an optician or a pharmacist may be able to offer a solution without you needing to see a doctor. Please be aware that patients' phoning and asking for a GP appointment will be asked some questions, to ascertain the most appropriate service for them, and potentially directed elsewhere. Please do not worry, our staff are fully trained to help you and if you need to see a doctor or nurse we will still book those appointments for you. By using care navigation we aim to ensure that patients' have their problems resolved as quickly as possible.
Please complete our patient survey
The Partners and Staff at the Surgery would very much appreciate it if you could find the time to complete the form. Every survey returned will be extremely useful to see how we are performing now, and what would be required to improve our patient services. Please tell us what you think. Your replies will be completely anonymous. If you do have criticisms of the service we provide we would really welcome the opportunity to discuss this in person. We are most grateful to you for taking the time to assist us.
Join our Practice Patient Participation Group
If you need more help with anything, then please do not hesitate to get in touch. You will receive a warm welcome from all our staff.
Primary Care Networks
Primary Care Networks are collaborations with GP Practices and other care providers, such as the community teams, mental health, social care and pharmacies. This gives a patient cohort large enough to sustain services that would not be feasible for individual practices. Within our Primary Care Network are: Crookes, Manchester Road, Broomhill and Lodge Moor, Walkley House and Selborne Road.
For more information, please use the link below