We are aware that at certain times you will need to attend the A & E Department. It would be really useful if you have recently had to attend that you share your experiences and comments with us. If you could print off the Accident and Emergency Questionnaire and fill it in and either pop it in the post or next time you are visiting the practice please bring it in and put it in the box in reception.
An emergency is a situation where someone is experiencing a loss of consciousness, heavy bleeding, suspected broken bones, chest pain, breathing difficulties, an overdose, has swallowed something harmful, poisoning or has a deep wound.
If the situation is life threatening go to your nearest accident and emergency hospital or call 999.
Accident & Emergency Departments in Sheffield
Adults - 16 and over - should use:
Northern General Hospital
Open 7 days a week 24 hours a day Please follow the link for more information: NHS
Children - under 16 - should go to:
Sheffield Children's Hospital
Open 7 days a week, 24 hours a day
Please follow the link for more information: Children's NHS
Eye Casualty Service
The Royal Hallamshire Hospital offer an eye casualty service until 4.30 pm each day for patients over 16. After 4.30 you should go to A&E.
Urgent Dental Care
If you need urgent dental treatment ring the Urgent Dental Care line on 0844 736 8440. The Urgent Dental Care line is available 24 hours a day, 365 days a year, for both adults and children.
If you run out of prescription medicines, you may be able to get an emergency supply without a prescription from a community pharmacist or supermarket pharmacy. If a pharmacy can’t help, you may be able to get a prescription from a GP out-of-hours service or Walk-in centre.
Seeing a GP Out of Usual Surgery Hours
If you or your family need medical attention when your GP practice is closed you can access the GP out of hours service. Just call your practice as usual and you will be automatically transferred to the service.
Or you can go to :
Sheffield Walk-in Centre
Sheffield City GP Health Centre
0114 241 2700
They are open 8.00am - 10.00pm every day, including Bank Holidays.
Please click on the following link for problems the walk in centre can treat: Walk-In Centre
NHS 111 - when its not as urgent as 999 but you need help quickly.
You should continue to call 999 in an emergency - for example when someones life is at risk or someone is seriously injured or critically ill.
Call 111 if you need medical help fast but its not life threatening. When you call 111 a trained adviser will ask you questions to find out what is wrong, give you medical advice and direct you to someone who can help you, like an out of hours doctor or a community nurse. If the advisor thinks your condition is more serious, they will direct you to hospital or send an ambulance. You can call 111 any time of the day, the call is free from landlines and mobiles.
Please follow the link for more information on this service: Emergency Care
Minor Ailments Service
Local pharmacies run a service called the Minor Ailments Scheme. If you or your family have any of the following problems, you can get free advice and medication from your local pharmacist.
- Athletes Foot
- Conjunctivitis: Acute bacterial / Allergic
- Cough / Dry Cough
- Hay Fever
- Head Lice
- Headache / Earache / Temperature / Dental Pain
- Indigestion / Heartburn / Tummy Upset
- Insect Bites and Stings
- Mouth Ulcers
- Nappy Rash
- Nasal Congestion
- Sore Throat
- Thrush (inc Oral Thrush)