As you may know from April 2013 all GP practices had to register with the Care Quality Commission (CQC). Practices and other primary medical services in England will be inspected to make sure that they are meeting the national standards of quality and safety and treating people with dignity and respect. They continually monitor information they hold about a service.
They register care services that meet the standards, check they continue to do so and take action when they dont. During inspections they ask patients about their experiences of receiving care,talk to care staff, check that the right systems and processes are in place and look for evidence that care isn’t meeting national standards.
CQC will give practices a maximum of 48 hours’ notice of these visits and during the time the inspectors are at the practice they will speak with staff and patients.
As soon as we know when our visit is scheduled we will let our patients know.
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