Information Governance & Data Protection

Anyone who receives information from us also has a duty to keep it confidential:

To view the Care Record Guarantee information leaflet please follow the link below:

http://www.thecrookespractice.co.uk/sites/default/files/kcfinder/files/care_record_guarentee.pdf

We, along with all the NHS, aim to provide patients with the highest quality of health care.  To do this we must keep records about you, your health and the care we have provided or plan to provide for you. 

These records may include: Basic details about you, such as address, date of birth, next of kin, notes and reports about your health, details and records about your treatment and care; results of x-rays, laboratory tests etc., relevant information from people who care for you and know you well

The people who care for you use your records to: Provide a good basis for all health decisions made by you and care professionals, allow you to work with those providing care, make sure your care is safe and effective, work effectively with others providing you with care

Others may also need to use records about you to: Check the quality of care, protect the health of the general public, keep track of NHS spending, manage the health service, help investigate any concerns or complaints you or your family have about your health care, teach health workers, help with research

​Everyone working for the NHS has a legal duty to keep information about you confidential.  We may share information with the following main partner organisationsStrategic Health Authorities, NHS Trusts - hospitals etc., Special Health Authorities, Ambulance Service

Some information will be held centrally to be used for statistical purposes.  In these instances we take strict measures to ensure that the individual patients cannot be identified.  We use anonymous information, wherever possible, but on occasions we may use personal identifiable information for essential NHS purposes such as research and auditing.  However, this information will only be used with your consent, unless the law requires us to pass on the information.

Care.Data Programme  (National General Practice Data Extration Programe):

Every week the NHS collects millions of pieces of data about the nature of peoples health, the way the services are accessed and the types of treatments provided to support our nations health and wellbeing.   The information is being brought together so the NHS can use it to:

   - better undersand and improve the health of the nation

   - find ways of targeting, preventing, treating and managing illness and disease

   - better anticipate future need for services and plan and commision accordingly.

Only the minimum amount of information required will be used ( your date of birth, full post code, NHS number and gender but not your name) and only for the purposes of linking your records in a secure environment, which will be managed by the Health & Social Care Information Centre.  Once this information has been linked a new record will be created and this new record will not contain information that identifies you.  This is the information that will be used for research.  You may choose to opt out of having your data uploaded by completing an opt out form which can be printed out from below or collected from reception.

For more information about how we share your information and the rules that govern it please go to:   http://www.hscic.gov.uk/

 or click here for leaflets:  http://www.thecrookespractice.co.uk/sites/default/files/kcfinder/files/usinghealthrecords.pdf and http://www.thecrookespractice.co.uk/sites/default/files/kcfinder/files/nhs-england-care-data-paient-leaflet.pdf

To opt out of  sharing information with the Health & Social Care information centre please complete the form below and return to the practice.  We will then apply the appropriate codes to your notes to prevent information sharing. 

/sites/default/files/kcfinder/Health%20%26%20Social%20Care%20%20opt%20out%20form.pdf

DATA PROTECTION ACT:

You have the right to confidentiality under the Data Protection Act 1998, the Human Rights Act 1998 and the common law of duty of confidence (the Disabiltiy Discrimination and the Race Relations Acts may also apply).  If you think anything is inaccurate or incorrect, please inform the organisation holding your information.

The Data Protection Act 1998 requires organisations to notify the Information Commissioner of the purpose for which they process personal information.  The details are publicly available from the Information Commissioner: Wycliffe House, Water Lane, Wimslow, Cheshire. SK9  5AF Tele: 01625 545745

Computer held and  paper records help us to look after your health needs,  your doctor is responsible for their accuracy and safe-keeping. Please help to keep your record up to date by informing us of any changes to your circumstances.

Doctors and staff in the practice have access to your medical records to enable them to do their jobs. From time to time information may be shared with others involved in your care if it is necessary. Anyone with access to your record is properly trained in confidentiality issues and is governed by both a legal and contractual duty to keep your details private.  All information about you is held securely and appropriate safeguards are in place to prevent accidental loss.

In some circumstances we may be required by law to release your details to statutory or other official bodies, for example if a court order is presented, or in the case of public health issues. In other circumstances you may be required to give written consent before information is released – such as for medical reports for insurance, solicitors etc.

To ensure your privacy, we will not disclose information over the telephone or fax unless we are sure that we are talking to you. Information will not be disclosed to family, friends, or spouses unless we have prior written consent and we do not leave messages with others.