Practice Surveys & CQC

Patient Participation Group Survey 2014

We value our patients opinions and run yearly Patient Participation Group Surveys.  We appreciate all feed back from our patients, both positive and negative, and use it to improve our services. We decided this year to base the survey on our appointments system as this is what most patients seem to have been concerned about. 

Please follow the links below for Patient Participation Group Survey Results for 2014:

PPG Survey Report 2013/14: /sites/default/files/kcfinder/Patient_Participation_Group_Survey_-_report_2014_-_appointments_0.pdf

Action Plan for Improvements at The Crookes Practice 2013/14:

/sites/default/files/kcfinder/Action_Plan_for_Improvements_at_The_Crookes_Practice_2013-14.pdf  

PPG Survey Report 2013/14: /sites/default/files/kcfinder/ppgreport20132014.pdf

PPG Survery Report 2014/15: /sites/default/files/kcfinder/PPGreport%5B1%5D.pdf


Patient Participation Group Previous Reports:

Our previous survey results are still available, please follow the links below:

Patient-Participation-Group-Survey-report-2013

Action-Plan-for-Improvements-at-The-Crookes-Practice-2012-13.pdf

ppgreport201213.pd