Patient Comments

We welcome all comments and suggestions, verbal and written.  We have comments slips in reception for patients to complete.  Below are some of the positive comments we have had from patients:

I moved out of the area of this surgery but have stayed registered with them as I feel they are a lot better than most other surgeries. I would recommend them 100%. The surgery is very busy but every time i have rang for a call back or appointment, I have been satisfied. My dad has dementia and his dr is very good at involving him in decisions to do with his on-going care. My 6 month old daughter has always received excellent care and I couldn't have asked for a better midwife. Great team.

"Evening and weekend appointments invaluable"   "Great service A++++"   "I always get an appointment for myself or my children when needed"    "I really appreciated the availability of the telephone call back service when I was too ill to get to the surgery"  "your doing a fine job, keep it up"   "reception staff, doctors and nurses are caring and understanding, a great surgery"   "lovely and extremely helpful reception staff" "the call back service is excellent" "the online booking service is great"

"I moved to the practice a year ago and have received outstanding service from them. The staff are very accommodating, understanding and will also do their very best to ensure you get an appointment or if not ensure the duty GP call's you back the same day. I have seen several of the GP's throughout my pregnancy and each one has been respectful and understanding."

""Our mother's in a nursing home covered by the Crookes practice. She's had a second serious stroke and is very ill. Her care has been first class from the beginning. She and us, her relatives, have been involved in all the decisions regarding her treatment. Interventions have been prompt, respectful and appropriate and delivered with the greatest care and sensitivity. We couldn't have wanted more. We're extremely grateful to the staff at the surgery and to the NHS who in very difficult circumstances continue to provide an excellent and very caring service."

 ''There are some wonderful GPs, nurses and front of house staff in this surgery. Receptionists are always friendly, helpful and make you feel really welcome. I've met most of the doctors in the practice and would like to say thank you the doctors who have always been brilliant, as is the Nurse. Thank you!''

''I have been registered here for 12 years and having recently moved house, now sadly, I must register at a different sheffield practice. I would like to thank you all for looking after my health and wellbeing all these years. Without a doubt and without exception, your GPs, nurses and support staff are fantastic -always thorough, caring and professional. I would not hesitate to recommend, your reputation is well-deserved.''