Registering for Online Services

We have been using GP online services to allow people registered with us to book appointments, order repeat presecriptions and access part of the GP record online at The Crookes Practice. 

These services make it more convenient for people at our surgery, as there is no need to make a phone call or visit us.  Computer, smartphone or tablet users can make or cancel an appointment or request a repeat prescription at a time that suits them, even when the surgery is closed.  

Our patients who have long term health conditions also have a greater involvement in their healthcare as they can access test results and keep track of their treatment.

We are finding that this approach also helps us at the surgery. Fewer people calling us means that those who dont want to go online wait for less time to get through on the telephone.  We have also found that people who are able to book and cancel their appontments online are more likely to attend their appointment.  Missed appointments are a problem for all GP surgeries, but by reducing them we can see more patients more quickly.

If you would like to register for GP online services you will need to come into the surgeryand fill out a form.  Two forms of ID are also needed, one of which should have a photo (such as a passport or driving licence) and the other should have your address (such as a coucil tax bill).  If you do not have photo ID or anything with your address on it, our surgery staff will be able to help you.

To register for GP online services, drop in and ask us or to find out more visit the NHS Choices website at  http://www.nhs.uk/NHSEngland/AboutNHSservices/doctors/Pages/gp-online-services.aspx